(OPEN) Business Analyst

We are looking for a Business Analyst collaborator to help us outline problems, opportunities, and solutions for businesses and report them back to the stakeholders.



  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats;
  • Construct workflow charts and diagrams; studying system capabilities; writing specifications;
  • Improve systems by studying current practices; designing modifications;
  • Define project requirements by identifying project milestones, phases and elements;
  • Contribute to team effort by accomplishing related results as needed;
  • Working closely with Project Managers, Account Executives, design and dev team;
  • Participating in sales (pitch) phases;
  • Validate resource requirements with internal team and with the client;
  • Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making;
  • Understand and communicate the financial and operational impact of any changes;
  • Suggest changes to senior management using analytics to support your recommendations.
  • Actively participate in the implementation of approved changes;
  • Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement;
  • Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues;
  • Conduct workshops, demos, presentations with client and with internal team;
  • Conducts interviews or workshops to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.



Our clients come from the tobacco, automotive, food processing, and banking industries. Nonetheless, Grapefruit is open to any new industry.



  • 3+ years in a similar position;
  • excellent English (both written and spoken);
  • A bachelor’s degree in marketing, management, communication, or technical field;
  • Exceptional analytical and conceptual thinking skills;
  • The ability to influence stakeholders and work closely with them to determine the best solutions;
  • Medium technical skills;
  • Excellent documentation skills (working and documenting requirements, functional and non-functional);
  • Processes modeling: workflows and defining processes using BPMN and/or UML standards;
  • Medium public speaking and presentation skills;
  • Fundamental analytical and conceptual thinking skills;
  • Experience creating detailed reports, giving presentations and client workshops;
  • Competency in Microsoft applications and Google Drive Suite;
  • Excellent planning, organizational, and time management skills;
  • A history of leading and supporting successful projects;
  • Creating a detailed business analysis, outlining problems, opportunities, and solutions for a business using various techniques;
  • Stakeholder analysis;
  • Requirements engineering using: epics, user stories, use cases, business cases, etc.
  • Detail-oriented, analytical, and inquisitive.



  • User experience related skills are a bonus: Personas, wireframing, sitemaps, user journeys, etc.


About Us

We are a user experience & digital consulting agency with offices in Iasi and Bucharest. We focus on creating exceptional user experiences based on an optimum mix of functionality, content, usability, and branding. We were pioneers of digital marketing and Branding in Romania. Since 2012 we focus exclusively in digital products and projects that have a clear and visible impact on the business performance of our clients.

Offices: Iași & Bucharest
Company size: around 50
Opportunity to work from home: Yes
Vacation Days per year: 21
Flexibility: Yes


If you are interested in this position and if you think you fit the job description, send us your CV at careers@grapefruit.ro.

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