The Challenge
At this moment, the form is hard to follow, a format nightmare and full of explications that are difficult to understand, unless you are an expert accountant. Moreover, it doesn’t matter how many solutions we think for the user, we cannot change the legislation or procedures so we needed an approach that handles the limitations.
Technically, we want to offer the possibility to complete the form using smart and concise explications, but on the same time – generate the form using the required format ready to be signed and delivered.
